111bb Privacy Policy

Introduction & Scope

111bb ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use 111bb's website, mobile version, and related services ("Platform"), how that information is used, and how it is kept secure.

By accessing or using the 111bb Platform, you are considered to have agreed to the terms set out in this Policy. If you disagree with any part of this Policy, please stop using our Platform and contact us at [email protected] if needed.

This Policy applies only to individuals aged 21 or older. Minors are not permitted to create an account or use services on the 111bb Platform.

What Information We Collect

111bb collects the following types of information to provide the best possible service to its players:

2.1 Registration & Identity Information

Full name, date of birth, and gender
Email address and phone number
Bangladeshi National ID (NID) number or passport number (for identity verification)
Address and postal code

2.2 Financial & Payment Information

bKash, Nagad, or Rocket mobile banking account numbers (for transaction processing only)
Bank account details (for bank transfers)
Deposit and withdrawal history
Transaction amounts and dates

2.3 Gaming Activity Information

Game history, bet amounts, and results
Bonus claims and wagering activity
Session duration and login frequency

2.4 Technical & Device Information

IP address and geographic location (at country level)
Browser type, operating system, and device identity
Information collected from cookies and similar tracking technologies
Referral source and site navigation patterns

2.5 Communication Information

Content of customer support chats and emails
Records of complaints, requests, or reviews

How Information Is Used

111bb uses the collected information for the following legitimate purposes:

Account Management

Information is used to create, verify, and maintain your account and to confirm your identity. This is essential for the security of the Platform.

Payment Processing

Financial information is used to complete deposit and withdrawal transactions. Whether via bKash, Nagad, Rocket, or bank transfer — every transaction is processed securely.

Fraud Prevention

Technical information is analyzed to detect and prevent account fraud, money laundering, and other unauthorized activity.

Customer Support

Communication information is used to contact you, resolve complaints, and provide 24/7 support.

Service Improvement

Anonymous statistical data is used to analyze Platform performance and improve the player experience.

Promotional Communications

Subject to your consent, emails or messages may be sent to inform you about new offers and updates. You can opt out at any time.

Cookies & Tracking Technologies

111bb uses cookies and similar technologies on its Platform. Cookies are small text files stored in your browser that help improve the quality of the service.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the Platform. They are used to maintain login sessions, perform security checks, and keep payment processes secure. These cookies cannot be disabled.

4.2 Performance Cookies

These cookies anonymously collect information about Platform usage — such as which pages are visited most or where errors occur. This information is used to improve service quality.

4.3 Functionality Cookies

These cookies are used to remember your preferences — such as language selection or display settings — so you do not have to change your settings every time you log in.

4.4 Cookie Controls

You can reject or delete non-essential cookies at any time through your browser settings. Keep in mind that disabling certain cookies may cause some Platform features to not work properly.

Sharing Information with Third Parties

111bb never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Providers

Required financial information is shared with bKash, Nagad, Rocket, and associated banks to complete transactions. These providers follow their own privacy policies and security standards.

5.2 Technology & Service Partners

Only the information necessary for service operation is shared with game software providers, technology infrastructure companies, and cybersecurity partners. All partners are bound by strict confidentiality agreements.

5.3 Legal Obligations

Disclosure of information may be legally required under applicable Bangladeshi law, court orders, or valid requests from government authorities. In such cases, only the necessary information will be provided.

5.4 Business Restructuring

In the event of a merger, acquisition, or business change, your information may be transferred to new ownership. The terms of this Policy will remain in effect and you will be notified in advance.

Important Notice

111bb never shares your personal information with any advertising networks, social media platforms, or data brokers. Our data sharing is always minimal and purpose-driven.

Data Security Measures

111bb uses industry-standard security technologies to protect your personal and financial information. The key components of our security framework are described below:

SSL Encryption

All data transmitted on the Platform is encrypted using TLS/SSL technology. When you see "https" and a padlock icon in your browser's address bar, your connection is secure.

Secure Servers

Your data is stored on firewall-protected servers. Sensitive information, particularly financial data, is held in encrypted databases.

Access Controls

Only authorized staff can view personal information on a need-to-know basis. All access is logged and regularly audited.

Security Testing

Platform security is ensured through regular cybersecurity assessments, vulnerability testing, and penetration testing.

While we take the highest security measures, no digital system is entirely risk-free. If you notice any suspicious activity, please notify us immediately at [email protected] or via live chat.

Your Rights

As a user of the 111bb Platform, you have the following rights over your personal information:

7.1 Right to Access Information

You may request to know what information we hold about you and to receive a copy of that information. Such requests are generally fulfilled within 30 business days.

7.2 Right to Correct Information

If there is incorrect or incomplete information in your account, contact us to have it corrected. Corrections to identity verification information may require additional documentation.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, information related to legal obligations, ongoing disputes, or financial transactions may be required to be retained for specific periods.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. It may not be possible to object to processing that is essential for delivering the required service.

7.5 Right to Data Portability

You may request your information in a commonly readable format (such as CSV or JSON).

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. You may be required to verify your identity before your request is processed.

Data Retention Period

111bb retains your information only for as long as it is necessary. In determining retention periods, we consider the following:

The period during which your account remains active
Legal requirements to keep records of financial transactions
Retention necessary for fraud prevention and security purposes
Potential need for dispute resolution

Even after an account is closed, certain information may be retained for a limited period to meet legal and regulatory requirements. Once the designated period has passed, information is securely deleted or anonymized.

Protection of Minors

111bb's services are for adults aged 21 or older only. We do not knowingly collect or process personal information from any minor.

Age is verified during the registration process. If a player is found to be under 21, their account will be closed immediately and the related information will be deleted.

If you believe a minor has registered on 111bb, please notify us at [email protected].

Policy Changes & Updates

111bb reserves the right to change or update this Privacy Policy as needed. This Policy may be revised from time to time due to changes in the service, legal requirements, or technological developments.

If any significant changes are made, we will notify you via your registered email or through a notice on the Platform. Continued use of the Platform after a change is considered acceptance of the updated Policy.

The date of the most recent update is shown at the top of this page. We recommend that you review this Policy regularly.